📄 Privacy Policy – Hanuman Tours

At Hanuman Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you use our website, taxi services, tour packages, or contact us through any platform.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

a) Personal Information

Provided by you during booking or inquiry:

• Full Name
• Phone Number
• Email Address
• Pickup/Drop Location
• Travel Dates
• Number of passengers
• Any additional instructions

b) Automatic Information

Collected when you visit our website:

• IP Address
• Device type
• Browser type
• Pages visited
• Cookies & tracking data

c) Payment Information

• UPI, bank transfer details (only used for completing payment)
• We do not store card details

How We Use Your Information

We use your information to:

• Confirm bookings & provide requested services
• Share driver details, cab info, and trip updates
• Improve our services & customer experience
• Communicate offers or updates (only if you consent)
• Maintain internal records & business analytics
• Resolve customer queries and support requests

We never sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share your information only with:

a) Drivers & Service Partners

• To fulfill your booking (driver details, pickup location, etc.)

b) Legal Authorities

• Only when required by law, court order, or government request.

c) Technical Providers

• Web hosting, analytics, or payment gateway services — strictly for operational purposes.

Data Protection & Security

We follow industry-standard security practices to protect your data:

• SSL encryption
• Restricted access to personal information
• Secure servers & firewalls
• Regular website scans

However, no method of online transmission is 100% secure. We take all reasonable steps, but cannot guarantee absolute safety.

Cookies Policy

Our website may use cookies to enhance user experience:

• Remember preferences
• Improve website performance
• Analyze visitor behavior

You can disable cookies in your browser settings if you prefer.

Third-Party Links

Our website may contain links to other sites.
We are not responsible for the privacy practices of these external websites.
Please review their privacy policies separately.

Your Rights

You have the right to:

• Request a copy of your personal data
• Ask us to update or correct information
• Request deletion of your data
• Opt out of promotional messages

Data Retention

We retain your information only as long as necessary:

• For completing your bookings
• For legal compliance
• For business record-keeping

After that, information is securely deleted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.